Privacy
Policy

1. Introduction

Olive Foam Awka Depot ("we", "us", or "our") operates the website olivefoam.ng. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

2. Information We Collect

We may collect the following information when you interact with us:

• Contact information — your name, phone number, and WhatsApp number when you send us a message or place an order
• Order information — the products you enquire about, sizes, and delivery address
• Device information — browser type, IP address, and pages visited (collected automatically through standard web logs)

We do not collect payment card details. All payments are made via bank transfer or POS — we never store card information.

3. How We Use Your Information

We use your information to:

• Process and fulfil your mattress orders
• Respond to your enquiries on WhatsApp or by phone
• Arrange delivery of your order to your address
• Send you order confirmations and delivery updates
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. WhatsApp Communications

When you contact us on WhatsApp, your messages are processed through WhatsApp Inc. (Meta). Your use of WhatsApp is subject to WhatsApp's own Privacy Policy. We use WhatsApp solely to process orders and respond to customer enquiries.

5. Cookies

Our website may use basic cookies to improve your browsing experience. See our Cookie Policy for more details. You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your information. Contact us using the details below to exercise these rights.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at olivefoam.ng/privacy-policy.html.

9. Contact Us

Olive Foam Awka Depot · Romans 9:15 Plaza Arroma, 3 Ifite Road, Awka, Anambra State · WhatsApp: 08108310088 · Email: info@olivefoam.ng